Local commerce, in practice.
Notes on real-time inventory, same-day fulfillment, and being the answer when shoppers and AI agents look for a product nearby.
What is unified commerce?
Unified commerce is a strategy that centralizes the data you've collected about customers and products on a single platform. These platforms can interconnect systems of…
Brick-and-Mortar Retailers Are Unlocking the Key to Same-Day Delivery
In March 2015, this column speculated: “Ironically, when it comes to shopper loyalty, facilitating pet product shoppers’ not having to come into the store for those monthly…
How technology will transform shopping in 2023, beyond
The article also highlights the growing popularity of "buy online, pick up in-store" (BOPIS) services, which allow customers to make purchases online and then collect their items…
Post-Pandemic Trends In Consumer Behavior: What Small Businesses Need To Know
This article from Forbes discusses the changing consumer behavior trends that small businesses should be aware of in the post-pandemic world. One of the most significant changes…
Hit on consumer wallets calls for retail rethink, says Manhattan Associates
" Hit on Consumer Wallets Calls for Retail Rethink " discusses the need for retailers to reconsider their strategies in light of the current economic climate. With consumers…
Pickup Gets Boost in the US, With India and Brazil Posting Curbside Pickup Gains
" BOPIS Leads United States, India, Brazil in Posting In-Store Pickup Gains " discusses the increasing popularity of Buy Online Pickup In-Store (BOPIS) among consumers. BOPIS…
Keeping customers checking out with these smart solutions
" Keeping Customers Checking Out with These Smart Solutions ," discusses ways that retailers can use technology to improve the shopping experience for customers. The author…
More Consumers Prefer Pickup To Delivery When Ordering Online
Online shopping has become a way of life for many consumers, but with this convenience comes the challenge of choosing between delivery and pickup options. However, according to…
When E-Commerce and In-Store Collide: What You Need to Know to Stay Relevant
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Locally Releases Updated On-Site Product Locator for Brands
For brand partners, one of the most impactful ways Locally drives more sales is with our Product Locator. The Product Locator is embedded directly on your website to direct your…
Holiday 2022 Recap: BOPIS Drove Late-Season Engagement as Overall Growth Slowed
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How multichannel retailers are benefiting as digital brings shoppers into store
Multichannel retail is on the rise, as retailers are finding ways to seamlessly integrate their online and offline offerings to create a more convenient shopping experience for…
Customers Favor Buy Online Pick Up In Store As U.S. Holiday Sales Climb 5% Over Last Year
The holiday season is always a busy time for retailers, and this year was no exception. According to recent reports, holiday sales in the United States climbed 5% over the…
Tractor Supply Co. is Live With Locally
Tractor Supply Co., one of the nation’s largest rural lifestyle retailers, is the newest retail partner to go with Locally. Real-time inventory from all of Tractor Supply Co.’s…
Meeting customers’ need for speed with click and collect.
The retail industry is constantly evolving, and retailers who want to stay ahead of the game need to keep up with the changing needs and preferences of their customers. One of the…
Five challenges for bricks-and-mortar retailers in 2023
The traditional brick and mortar retail industry is facing some significant challenges in the current economy. With the rise of e-commerce and the shift towards online shopping,…
23% of global online orders during Post-Cyber Week 2022 involve BOPIS
A recent study showed that 23% of global online orders during post-cyber week 2022 involved Buy Online Pick-up In-Store (BOPIS) services . This highlights the growing trend of…
Salesforce data shows that nearly one out of every five online orders placed globally this holiday season has been via buy online and pick up in-store (BOPIS)
Salesforce, the leading customer relationship management (CRM) platform, reported a significant increase in online sales - particularly BOPIS sales - during the month of December.…