Support & F.A.Q.

General Topics: Locally.com

What is locally.com?

Locally.com is everything we know, a repository for all of the shopper / store / inventory / brand / product information we monitor. It's the search engine for the real world.

We built locally.com to serve as a 'home base' for search engines and mobile users. Because we can aggregate all brands and all cities into a single location and provide massive amounts of location specific information in a mobile friendly platform, search engines love us.

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How are links to stores ranked on your site?

Locally.com sorts all links by physical proximity. All searches results (Ecommerce and physical store links) are ranked based on the shopper’s location.

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My site also offers Ecommerce, can you link to my Ecommerce pages?

We have supported ecommerce feeds in the past, but are in the process of phasing this out. We're launching a new platform in Q2 2017 that will no longer take people off-site to visit ecommerce stores.

Important: while we will no longer send shoppers to ecommerce stores, some stores send us their ecommerce inventory as their in-stock inventory. We will continue to support this.

If you are already sending your in-stock inventory data, just email us a complete Google / ecommerce product feed using this template. Once we approve the feed, we'll begin displaying direct links to your ecommerce product pages! To display direct links to each of your ecommerce products, we need, at a minimum: upc, item group id, title, link, brand fields in your file. This file must be verified by us before we attempt to utilize the data on our site.

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Can we provide product content and prices?

We source all of our product content from dealer catalogs (available for download from your Locally dashboard), and so we do not accept personalized content at the moment.

We are currently working to release a premium tool that will allow retailers to manually manage product content, including prices, in select areas of the Locally ecosystem.

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I see that vendors get a landing page. Do I?

Yes. We can even be your homepage! We'll not only include your products in our geographic search engine, but you can instantly deploy a landing page that only features what you have in stock. Use your merchant domain as the basis for all online efforts, facebook links, emails, tweets.

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How much does it cost to participate on Locally?

Retailers

For retailers, it is free to join and post your inventory to display across the Locally ecosystem, including on brands' web sites. There are some costs associated with using Buy it Locally tools.

Brands

For brands, contact mailto:brands@locally.com to connect with a sales representative.

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Used By Trusted Brands Worldwide

Learn how industry leaders use Locally to further their brand recognition.