Retailers, we have a quick update for you, Uber now fully owns Postmates. This is something to keep in mind when offering Same-Day-Delivery. You will notice that orders are increasingly being fulfilled by Uber (or UberEats) couriers. Uber acquired Postmates this past winter and they are now in the process of migrating Locally’s delivery services to the Uber platform.
During the transition, which may take a few months, your deliveries may be fulfilled by couriers for either Postmates and Uber/UberEats.
No action is needed by stores. Same-Day Delivery will continue to be offered with no subscription fee. We are working with the Uber team to ensure a smooth transition for everyone!
If you experience any issues with delivery service, please report them to us by contacting firstname.lastname@example.org or submitting a ticket here . Include “Delivery issue” in the subject line and your Locally order ID. We are happy to help with any questions or concerns.